Shipping policy

Shipping Policy

Last Updated: 12/19/2025

Thank you for shopping with Pineapple Punk, LLC. We are committed to delivering your order in a timely and reliable manner. Please review our shipping policy below for important information regarding order processing, shipping methods, and delivery expectations.

Order Processing

All orders are processed within 1–3 business days, excluding weekends and federal holidays. Orders placed after 5:00 PM MT time will be processed the next business day.

You will receive a confirmation email once your order has been placed and a separate notification with tracking information once your order has shipped.

Shipping Rates & Methods

Shipping charges for your order will be calculated and displayed at checkout.

We currently offer the following shipping options:

  • Standard Shipping: [Estimated delivery time, e.g., 3–7 business days]

Shipping timelines are estimates and may vary due to carrier delays, weather conditions, or other factors beyond our control.

Shipping Destinations

We currently ship to:

  • United States

Tracking Your Order

Once your order has shipped, you will receive an email containing your tracking number. Please allow up to 24 hours for tracking information to update.

Delivery Issues

Pineapple Punk, LLC is not responsible for:

  • Delays caused by the shipping carrier

  • Incorrect or incomplete addresses provided at checkout

  • Packages marked as “delivered” by the carrier but not received

If your package is lost or significantly delayed, please contact us at ThePineapplePunk@gmail.com so we can assist you.

Address Accuracy

Please ensure that all shipping information is correct at checkout. Orders shipped to incorrectly provided addresses may be subject to additional shipping fees or may not be eligible for replacement or refund.

Damaged or Missing Items

If your order arrives damaged or with missing items, please contact us within 48 hours of delivery and include:

  • Your order number

  • Photos of the damaged items and packaging

We will review the issue and determine an appropriate resolution.

Contact Us

If you have any questions about our shipping policy, please contact us at:

Email: ThePineapplePunk@gmail.com
Business Name:  Pineapple Punk. LLC